1. All quotations provided by us is subject to availability of hotel rooms/cruise cabins, services and/or flights at the time of processing the reservation. At the time of reservation, the prices might change without prior notice.
2. All services provided by us are subject to full realization of payment before departure. If payment is made by cheque, the Package/ tour component/vouchers will be delivered only after realization of cheque.
3. We have right at any time and for any reason: (a) To cancel a tour package/tour component before the date of departure and if it does so, its liability shall be limited to refunding all the money paid by the Tourist, towards the tour package / tour component. (b)To amend, alter or withdraw any tour, holiday, excursion or facility, it has advertised or published, or to substitute a hotel of similar class if it is deemed
advisable or necessary. In either case the Company shall not be liable for any damages, additional expenses or consequential loss suffered by the Tourist/Group.
4. No person, other than the Company, in writing has authority to vary, add, amplify or waive off any description, representation, terms and conditions set forth herein or in brochure of the Company, or other terms & conditions regarding tour booked by the Tourist with the Company.
5. In the event of the Company exercising its right to amend or alter any tour advertised in their brochure or any other media after such tour or holidays has been booked the Tourist shall have right: (a)To continue with the tour or holiday as amended or altered. (b)To accept any alternative tour or holiday which the Company may offer. In neither of the above cases shall the Company be liable to the Tourist/Group for any damages, additional expenses and consequential loss suffered by the Tourist/Group.
6. The Company shall in no circumstances whatsoever be liable to the Tourist/Group: (a)Any death, personal injury, sickness, accident, loss, delays, increased expenses or consequential damages by any misadventure or otherwise caused. (b)Any act, omission or default of any hotelier, carrier, travel component supplier or other person or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the Tourist/Group, howsoever caused. In this clause the expression “however caused” includes negligence on the part of any person.
7. No liability on the part of the Company arising in any way out of this contract in respect of any tour, holiday or excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday, package/ tour component or excursion, and shall in no case include any consequential damages or additional expenses whatsoever.
8. The prices quoted by the Company in its brochures / quotation are in INR or equivalent in foreign currency (local currency of the foreign country / countries being visited). The Company reserves the right to amend these prices in case of currency fluctuation and changes in various rates of exchange, Holiday, Special Event or Peak Season surcharges and/or fuel cost before departure, govt. levies / duties ,and to surcharge accordingly. All such increases in price must be paid for in full.
9. It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising therefrom and to meet all expenses consequential thereto. The Company will have no responsibility whatsoever in respect of the above matters.
10. Grant of visas is a sole discretion of the consulate. Incase visa is not granted by the authorities, the applicable cancellation fee/service charge will be charged. Even visa fee is non-refundable. The cancellation and refund policy of the company will be applicable on the amount paid for the complete tour package in case of visa not granted.
11. The Cost of Ticket does not include any Insurance Premium. The Tourist/Group will have to pay any such premium at their own cost.
12. All tour programmes and packages/ tour components are subject to laws, rules and regulations. The Company will have no responsibility in respect of any condition brought about by any such laws, etc., or due to act of God.
13. Any complaint by the Tourist (including complaint on behalf of passengers of the Group submitted by the Tourist) in connection with or arising out of the tour must be brought to the notice of the Company in writing within seven (07) days from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. No individual complaint of passenger of the Group shall be entertained directly and therefore same must be made only by The Tourist who is a leader of the Group.
14. All claims, disputes and litigation relating to the tours arranged by the Company shall be construed according to current Indian laws only and shall be subject to jurisdiction of courts in Delhi only.
15. Check in / Checkout Most hotels worldwide observe 1400-1600 Hrs. as Check-in time & 1000-1200 Hrs. as Check out time. If the Tourist/Group arrival is before or departure is after the normal check-in or check-out time, the Company is not responsible for additional charges levied by the hotel or travel component supplier and such charges are to be settled by the Tourist/Group directly with the hotel or travel components supplier.
16. The Company will not be liable to any passenger for refund, compensation or claim for shortage of tour days or for cancellation, postponement or re-routing of any particular scheduled transport service due to any reasons including fog. The rules in respect of cancellation charges or refund will be applicable as given at the time of booking the tour. The tickets are issued, subject to conditions herein.
17. The Company does not hold any responsibility for any purchases or shopping done by the customer at their own cost and will while he/she is on tour organized by the Company.
18. The Company does not hold any responsibility for any extra services directly purchased by the customer from the Company's vendor while customer is travelling on the package tour over and above the services purchased from the Company.

Information available on this website
The content available on this website is intended to be a general information resource and is provided solely on an “AS IS” and “AS AVAILABLE” basis. You should not construe our publication of the content on this website as a warranty or guarantee of the quality or availability of any travel package, plans, or advice.

Limitation of Liability
We shall make every commercially reasonable effort to ensure this website contains accurate and correct information. However, we do not warrant the validity, quality and pricing of the products and services offered at this website. Please see our Disclaimer

FOG ALERT
Euro Star Tour & Travels will not be liable to any passenger for refund, compensation or claim for shortening of tour in relation to tour shown in itinerary or any cancellation, route change or postponement or delay of any airlines due to any reason whatsoever including fog or bad weather and the tickets/package are issued subject to the conditions herein.

Refund and Cancellation Policy
Cancellation Policy:-
Booking cancel between 30 – 15 days prior to the travel date 50 % Cancellation will apply
Booking cancel between 15 – 07 days prior to the travel date 75 % Cancellation will apply
Booking cancel within 07 days prior to the travel date 100 % Cancellation will apply

 During certain special period or for any particular property there can be 100% cancellation irrespective of the time of cancellation. Incase of non – refundable air tickets, full cancellation will apply and as such tickets will be completely non- refundable.
 Cancellation and/or amendment of airline tickets/tour packages shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier/hotel/transporter/services supplier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets/tour packages, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket/tour packages to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account. Our Service fee per person is being charged for domestic and International respectively over and above the airline cancellation/rebooking fees. Tour Packages include air bookings, hotel bookings, transfers, sightseeing, meals and any other service booked by the passenger.
 The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard
 Please note that unless stated otherwise, it is mandatory to contact us for refunds and the airline will not directly refund the tickets booked through our company.
 All refunds will be payable in INR only.
 No refund will be made for any partly unused services- accommodation ,missed meal, transportation, cruise portion ,sightseeing in case any of these services are not availed by the customer on his /her tour.

Disclaimer
We have made every commercially reasonable effort to ensure this website contains accurate and correct information. However, we cannot warrant the validity, quality and pricing of the products and services offered at this website. The information, software, products, and services published on this website may include inaccuracies or typographical errors. In particular, we or our affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the tickets (including pricing), airlines (including schedule), automobiles and other travel products displayed on this website (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.).

Neither we nor our affiliates make any representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute any endorsement or recommendation of such products or services by us or our affiliates. All such information, software, products, and services are provided "as is" basis without warranty of any kind. We and our affiliates hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. The carriers, hotels and other suppliers providing travel or other services for us are independent contractors and not our agents or that of our affiliates. We are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

We or our affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond our direct control, and have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. We have not reviewed the sites, downloads, plug-ins, features or advertisements linked to this website and are not responsible for the content or accuracy of any off-site pages or any other sites linked to this website (including without limitation sites linked through advertisements or through any search engines). The inclusion of any link does not imply that we or our affiliates endorse the linked site, and you use the links at your own risk. We do not accept any responsibility or liability for any claims arising out of your use of these links.

Your correspondence or dealings with, or participation in promotions of, advertisers on the site are solely between you and such advertisers. Neither we nor our affiliates will be liable or responsible for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of advertisements on this website.

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